Privacy & Cookies

Privacy & Cookies

Privacy POLICY

October 2018

This privacy policy is written by Isle of Play referred to as “we” throughout this document. It describes how we will treat your personal information.

  1. Who we are

We are an Isle of Man registered charity (number 1245) formed as a company limited by guarantee (company number 132121C).  We are registered with the Office of Isle of Man Information Commissioner.

Our contact details are:

131 Cronk Liauyr, Tromode Park, Douglas, Isle of Man, IM2 5LT

If you have any questions about your data, please contact

  1. Our approach to personal data 

Isle of Play understands and respects the importance of protecting the personal information provided to our charity and being transparent about what we do with the information we hold. We take a risk based approach to the processing of your personal data in accordance with Isle of Man data protection law.

  1. How we collect your personal information

We collect the personal information you provide to us, for example when you contact us by email, telephone or face to face to enquire about our activities; register for one of our sessions or events; make a donation; apply to be a volunteer or employee, fundraise for Isle of Play; complete fields on our website or otherwise provide us with your personal information.

  1. The information we collect

Data Protection legislation states that personal data means any information that can be used to help identify a person.  It can include information such as your name, email address, postal address, telephone number, date of birth, as well as some details regarded in law as sensitive personal information, such as your health and medical details. 

We collect sensitive personal information only where there is a genuine need to do so, for example when you register for one of our fundraising challenges. Before collecting any sensitive personal information about you we will set out clearly what information we are collecting and the reason for doing so.

  1. Use of your information

We use your personal information to provide the support you ask for. Examples include: to register your participation in an Isle of Play session or event, to answer an enquiry as part of our fundraising or volunteer programmes, or to provide training and education.

We use your information for internal administrative purposes, such as our accounting records, employment purposes, research and analysis.

With your consent we may use your information to send you communications about our work, for example details of our fundraising activities or events and how you can support or donate to Isle of Play.  You can opt out of receiving these communications at any time by emailing us at

When we collect and process your personal data, we will ensure this is carried out in accordance with Data Protection legislation.  As part of this, we will only send you marketing communications if we have your active consent to do so.

  1. Sharing your information

We will not sell or share your details to any third parties to use for their own marketing purposes.

We will only share your personal information with our trusted event partners with your prior consent and only for the purposes of organising the event that you have registered for.

Isle of Play will not provide your personal information to any other company or organisation without your permission to do so, unless required to do so by law.

  1. Use of cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

Our cookies policy explains our use of cookies (see below)

  1. Security of your information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

  1. Third party websites

Our website contains links to other websites of interest. We are not responsible for the privacy policies, content or practices of third party websites.

  1. Your rights

You have a right to request access the personal information we hold about you.  Provision of such information will be subject to the supply of appropriate evidence of your identity.

You may instruct us not to process your personal information for communication purposes by email at any time.  In practice, you will usually either expressly agree in advance to our use of your personal information for select purposes, or we will provide you with an opportunity to opt-out of the use of your personal information.

If you believe that any information we are holding about you is incorrect or incomplete, please write or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

If you have any questions about this Privacy Statement please contact us at or 131 Cronk Liauyr, Tromode Park, Douglas, Isle of Man IM2 5LT.

11.  Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

October 2018


What is a Cookie?

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

First Party Cookies

The Isle of Play website creates a number of cookies, referred to as “First Party Cookies” as they are specific to the host site that created them. All the first-party cookies created by the Isle of Play site do not store any personal or sensitive information, or anything that makes you personally identifiable to Isle of Play. First Party Cookies are used for essential functionality such as security when processing form data or for analytics which helps us use anonymous visitor data to gain a better understanding of how people use our website.

By using our website we’ll assume that you are happy to receive all cookies on our website, but we have provided links on how you can set your browser to prevent cookies being created.

Cookie Message and Cookie closed

A Cookie Message may appear along the bottom of our website when you first open the site.  This warns you that the site collects cookies and asks you to accept this.  If you close this Cookie Message, our web server will create a cookie called “cookieclosed”.  Cookieclosed is essential for remembering that you have closed this message and to prevent the Cookie Message from continually reappearing.  Cookieclosed expires after 24 months from the initial ‘close’ of the message, after which the Cookie Message may reappear if you revisit our website.

Session IDs

Our web server may create a session cookie called PHPSESSID. This cookie is essential for your use of some of the interactive elements of our website, such as contact forms. It contains a session ID which distinguishes your visit to our website from any other visitors that may be using the website at the same time. When you leave the Isle of Play website this sessional cookie expires.


We use Google Analytics to analyse the use of our website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

Google Analytics, creates a number of first-party cookies, as described here:





a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor.

Expires after 2 years.


used to establish and continue a unique user session

Each time you request another page from the website the cookie is updated to expire after 30 minutes.


works with __utmb to determine when to create a new session for a website visitor

expires when you exit the browser


tracks how you found the Isle of Play website and is used to calculate traffic and navigation within the website



relates to custom reporting segments


We do not share the data that Google Analytics collects. We use the data that is collected in the following ways: 

  • to report, in aggregate, how our visitors find and use our website;
  • to understand overall visitor behaviour; and
  • to inform how we update and improve our website.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  Blocking all cookies will, however, have a negative impact upon the usability of many websites. To opt out of our use of Google Analytics you may wish to consider using the Google Analytics Opt-out Browser Add-on.

Content Marketing

There is a cookie created called hittail_ok to monitor the popularity of content on our website. This cookie contains non-personally identifiable information and is deleted when you close your web browser. Every computer that accesses this website is assigned a different cookie that allows us to statistically monitor how many people are using the website. It allows us to determine the popularity of certain content. It does not allow us to track what content a specific person or device has viewed.

Third Party Cookies created by external services

Third Party Cookies are cookies created by an external service when you use a page on our website. These cookies are specific to the third-party’s domain and accordingly the data held in them can be seen and managed by the third party and not by us. We control whether or not we use the third-party service with our website, and how it is integrated and presented on our website. We do not have control over the cookies themselves. We carefully select 3rd party services to use on our website; ones that are not likely to abuse your privacy according to the terms of their privacy policies.

Google Maps

Our website includes Google to help visitors find our PlayingOut sites or the Adventure Playground. Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. Google Maps has its own its privacy policy, terms of service and cookies policy which can be found here:

YouTube video

We sometimes use YouTube services to host our videos.  We have embedded YouTube’s player in the Isle of Play website so you can watch our videos without leaving our website. YouTube’s embedded player currently creates and updates two Flash LSO objects from The LSOs are soundData (which appears to store volume setting preferences) and videostats (which appears to store performance-related information). We have no direct control over YouTube’s use of the data stored in this object. For more information, please read YouTube’s privacy policy.

Other cookies

If we add new services or make changes to our website that may create cookies on your device, we will update this cookie policy. Please check this page from time to time.

If you have any concerns about the cookies we create, please contact Chris Gregory, Chief Executive Office

October 2018